Where do I begin, first off Willie is a great guy and runs a legit business but as far as mechanics go I was DISAPPOINTED! Great service should not be expensive, it should be expected! I spent nearly $700 worth of work on my car with the expectations of a fixed car in which George (The Owner) diagnosed. Not only did it not fix the problem but it made it worse and to top it all off when I brought my car back they checked it out and told me the problem can’t be fixed and I need a new engine. I rather you tell me you don’t know what the problem is than say I think this and this could be the problem which I waited till 9 AM in the morning that day till about Closing (6PM) for them to find out what could have been wrong and wasn’t. I Honestly expected more from this shop thinking it be different and now I won’t be going back.
Thank You Tyreek for your feed back. Here at Honest-1 we strive to provide excellent service at all times. Thanks for the kind words about Willie as well. As far as the work and diagnosis goes on the vehicle. They notified you that the work done may or may not fix it due to the specific concern on your vehicle. You then authorized us to continue the work on the vehicle. Again, we appreciate your business and thanks again for choosing Honest-1 Auto Care.
- Honest-1 Auto Care Carrollwood